CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF STUDY.

Information technology is an essential tool to guest tracking. The faster and

more effectively it works the safer our business management is.

Information system (IS) refers to a system that comprises of persons data

records and activities that process data and information in an organization and

it includes the organization‟s manual and automated processes. In a narrow

sense the term information system refers to the specific application software

that is used to store data records in a computer system and automates some of

the information-processing activities of the organization.

The term information technology has ballooned to encompass many aspects of

computing and technology and the term has become very recognizable. The

information technology umbrella can be quite large covering many fields. IT

professionals perform a variety of duties that range from installing applications

to designing complex computer networks and information database.

Since the first wave of computerization in the 1970‟s the implementation of

information technology within policing has been questioned and often met with

resistance. The development of an information technology strategy must be

viewed in the context of increasing expectations and pressure for reform within

organizations.

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The business environment in which banks operate is changing; increased

demands for efficiency has led to information technology being recognized as a

valuable and innovative addition to guest tracking system.

Over the last decade computer and telecommunication technologies have

developed at an extraordinary rate. Increased computer power advances in data

transmission attractive and user-friendly graphic interfaces present bank with

unprecedented capacity to collect store analyze and share data with

stakeholders inside and outside of bank.

Historically the innovation of information systems has served as the catalyst for

dramatic changes in the organization work and has presented both opportunities

and challenges to operators.

Some banks have made tremendous efforts in creating databases for guest

information system for security purposes.

1.2 STATEMENT OF PROBLEM

Keeping record of visitors in a bank has been a big task for the management.

Often the identity of the guest is forgotten as soon as he/she leaves the bank.

This is a big security risk as there is need to maintain an automated record of

daily visitors to the bank in case security issues arise.

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1.3 PURPOSE OF STUDY

The purpose of this study is to design software that will serve as an electronic

register to keep record of daily guest to the bank. The software will maintain a

centralized database system for the purpose of information sharing.

1.4 SIGNIFICANCE OF THE STUDY

The software developed will be beneficial to the bank management in so many

ways:

1. Maintain a centralized database for Guest records

2. Retrieve previous information on guest from the system easily using

serial query language

3. Have a good surveillance on the guest information for security

purposes

4. Know the number of guest they receive on daily basis

5. Track the frequency of a guest visitation to the bank

1.5 OBJECTIVE OF STUDY

The purpose of this research work is to develop a system that should be able to

achieve the following:

1. To provide an electronic register to keep record of guest visit to the

bank

2. To produce a system where information and output report will be

produced much faster more accurately and more detailed.

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3. Keeping record of total number of guest coming to the bank on daily

basis.

4. Keep track of old guest in case of any security breach.

5. Provide password to prevent unauthorized users from accessing and

manipulating information.

1.6 SCOPE OF THE STUDY

This research project covers only records on the banks managers guest and

some other management staff as it will be difficult to maintain guest record

on every staff of the bank.

1.7 CONSTRAINS AND LIMITATION

Due to time constraint and limited resources the use of biometric could not

be incorporated into the work for authentic identification of guest.

1.8 DEFINTION OF TERMS

ARRIVAL FILE: This is master file consisting of the guest name companies

name and address state country nationality profession etc. which also include

the mode of payment to be used by the guest.

DATABASE: This is the collection of related data/information

GUEST: This guest are used in the contest of the work refers to individual

companies or corporate bodies that visited the bank

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SOFTWARE: This is the logically written instruction that control the hardware.

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