INTRODUCTION

Background of the Study

Relationship is defined as a way in which two people or group of people

behave towards each other or deal with each other. Relationships could

be in form of observation listening advising caring giving a helping

hand and doing what is required of you toward another person.

Objective of human relation in organization are to make employee more

productive develop right attitude towards work and have a sense of

belonging. Manager understands human needs and how to satisfy them

and become more sensitive to the environment (Olowu 2005).

In the health care perspective Preplau (2001) described nursing as a

therapeutic interpersonal relationship which facilitates the growth and

development of both client (patient) and nurse. It helps the patient to

progress towards constructive productive and creative living.

The nurse patient relationship is essential to nursing practive. It is the

nurse patient relationship that enhances the client’s well being and the

client may be an individual a family a group or a community.

The code of professional conduct Nursing and Midwifery Council (NMC

2012) requires the nurse to respect the patient as an individual it holds

the practitioner personally accountable for ensuring the promotion

protection interest and dignity of patient irrespective of gender age

race ability sexuality economic status lifestyle cultural and religion or

political background.

Nurse patient relationship is curative it gives psychological healing.

Therefore effectiveness of nurse patient relationship is worth emulating.

According to research by Press Ganey Association Inc. (2010) nurse

patient relationship set a tone to the care experience and has a powerful

impact on patient satisfaction.

Nurses spend the most time with the patient who observe their

interaction and reaction to them (patient) and care giving team. With

their observation they draw conclusion about the hospital and this affect

them and their family. Without a positive nurse patient relationship

there cannot be patient and family satisfaction. And there cannot be an

environment that supports anxiety reduction and healing.

Statement of the Problem

Available literature indicates that nurses forms 70% of the total work

force of the health sector (Musa 1997). Therefore their performance

could determine the success or failure of the health sector quite a

number of impediments are militating against nurse patient relationship

in Usman Danfodio University Teaching Hospital Sokoto. These among

others include inadequate equipment and materials shortage of

manpower unconducive work environment non uniformity of salary

delay in promotion nurses as managers and leaders have the

responsibility of managing everything that affects the nursing of patient

(Olowu 2005). Nurses should take care of the physical needs of the

patients and give them the necessary psychological support together

with their relatives.

As a professional body nurse should assess their patients as the needs

arises it is against this background that the study will find out some

strategies of enhancing nurse patient relationship in Usman Danfodio

Teaching Hospital Sokoto.

Purpose of the Study

The purpose of the study was to determine some strategies that will

enhance good nurse patient relationship in Usman Danfodio University

Teaching Hospital Sokoto specifically. Specifically the study will:

1. Found out the administrative factors hinders the nurse patient

relationship.

2. Determined the environmental factors militate against nurse

patient relationship.

3. Ascertained the training factors militating against nurse patient

relationship.

4. Identified measures for improving cordial relationship between

nurses and patients in Usman Danfodio University Teaching

Hospital Sokoto.

Significance of the Study

At the end of this study the hospital will experience general progress

former glory restored and there will be increase in patient turn up.

Nurses will be oblige to work more effectively in a conducive

environment and other gaps causing poor nursing care will be taking

care of their due right giving to them.

The patients will be happy with the nurses and hospital management as

they receive good nursing care. They will be going home satisfactorily

and recovered as at when due.

The community will be proud of the hospital and there will be increase in

the health status of the entire community.

Research Questions

The following research questions were formulated to guide the study:

1. What are the administrative factors hindering the nurse patient

relationship in Usman Danfodio University Teaching Hospital

Sokoto?

2. What are the environmental factors impeding nurse-patient

relationship in Usman Danfodio University Teaching Hospital

Sokoto?

3. What are the training factors militating against nurse-patient

relationship in Usman Danfodio University Teaching Hospital

Sokoto?

4. What are the measures for improving cordial relationship between

nurses and patient in Usman Danfodio University Teaching

Hospital Sokoto?

Limitations of the Study

The scope of this study is restricted only to the administrative

environmental and training factors militating against nurse patient

relationship in Usman Danfodio University Teaching Hospital Sokoto.